AVOID THE LINES

Registration will be open Thursday, May 4, 2023. In order to ensure you do not miss any part of the event, we strongly encourage you to register on Thursday. 

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TO CHECK IN

To check in at the event, the ticket MUST be under the attendee's name. Attendees will be required to show a valid government-issued ID matching the name on the ticket. An attendee's name on a credit card or a photocopy of an ID will not be accepted. 

If you purchased your ticket directly from iGenius's event system, you most likely do not have any further action required in the event system to check in. Just have your ticket's QR code ready.  

If you need to update a ticket to another person*, you will need to click here and update the names in the event system. 

To update the name on a ticket, click on the blue "Ticket Actions" button and choose "Transfer Ticket". Enter the email address of your guest/friend. If they are in the event system, the transfer will be instant. If they are not in the event system yet, they'll receive an email on your behalf inviting them to create an account to claim the ticket. 

If you need help, please feel free to see us at the Ticketing Assistance booth or email the event support team at support@eventstar365.com. 

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ONCE REGISTERED

Once you've successfully checked in, you are required to keep your wristband on for the entire event. If your wristband breaks, please bring that wristband to ticketing assistance and we will swap it out with another wristband. 

If you lose your wristband after checking in, you will need to PURCHASE another ticket to attend the rest of the event. 


*Ticket transfers are exclusively intended for transfer to friends or family. iGenius and EventStar365 are not liable for any 3rd party sales outside of the event system.